Window Covering Specialist

Window Coverings Coordinator

Location: Columbia, MD
Employment Type: Full-Time
Industry: Retail / Home Improvement / Interior Design

 What You’ll Do

Provide comprehensive post-sale support, including tracking new orders, coordinating repairs and warranty claims, managing installers, updating clients on order status, collecting balances, and ensuring jobs are properly closed out. Responsible for managing and merchandising our retail showroom and updating product displays, signage, pricing, etc. This includes managing product data, assisting team members, implementing new features, training staff on new product and updates, and keeping showroom samples and displays organized and up to date.  The right individual will also have the opportunity to support our sales team in assisting clients in the showroom, as needed.

 Tech & Analytical Skills Required

Proficient in Microsoft Excel
Comfortable using Microsoft Outlook to support accurate pricing and costing
Quick learner with new software platforms and digital tools ( We use RFMS and will train)
 What You Bring

Strong organizational and multitasking skills
Excellent written and verbal communication
A proactive mindset and attention to detail
Ability to learn industry specific software systems
Experience in home design, retail, sales or customer service is a plus
 Perks & Benefits

Competitive salary with bonus opportunity and benefits
Supportive team environment
Opportunities for growth and training
Beautiful showroom workspace
We are an equal opportunity employer.